Maine Nail Tech Written Practice Exam 2025 - Free Nail Technician Licensing Practice Questions and Study Guide

Question: 1 / 400

In two-way communication, which of the following statements and actions would represent an overtone?

"I'll see you later" with a smile

"I'm so busy today" with a neutral expression

"I'm so happy to see you today" without smiling

In two-way communication, an overtone refers to the underlying feelings or attitudes that are expressed beyond the literal meaning of the words spoken. It captures the essence of what is being conveyed non-verbally.

The statement "I'm so happy to see you today" without smiling conveys a sense of insincerity or a lack of genuine happiness. The words express positive sentiment, but the absence of a smile—a common non-verbal cue associated with happiness—contradicts that sentiment. This discrepancy highlights the overtone: while the speaker claims happiness, their lack of a smile suggests otherwise, thus the true feeling may be interpreted as disinterest or even discomfort.

In contrast, the other statements and actions involve more congruent expressions where the words and non-verbal cues align, making the overtone less ambiguous.

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"Did you understand that?" while nodding

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